Are you looking to improve staff retention?

Do you have an excellent staff member you really don’t want to lose?
Or a member of your workforce that needs training to reach their full potential?

Retain your staff and improve job performance with a great qualification implemented by one of our Grade 1 nationally recognised training providers!

What does upskill mean?

Upskilling this is the opportunity to let your employees to acquire new skills needed to progress in the business or field. Maybe an employee has the abilities to become a manager, or the skills to join another area in the business; these qualifications will help to ensure that they reach their full potential.

Some of the most common skills that can be improved through upskilling can include digital, analytical, organisational and much more.

Why is Upskilling so important?

With more and more companies relying on technology and computer systems to help the business run smoothly, it means that not everyone is up to date with the latest systems or software’s. Up-skilling can be a great way to teach employees about these new strategies and ensure that they have the skills to help them move with the business.

Giving your staff additional training also means that they are able to take on additional responsibilities in the workplace in a time efficient manner.

40% of employees who receive poor job training leave their positions within the first year and in 2016, 68% of workers said that training and development is the most important workplace policy.

Recent findings suggest that 1 in 3 people leave their organisation in the first year. Without staff being engaged in their day-to-day tasks they are more likely to leave their role earlier. Training is a great way to engage your staff and keep them focused and interested in their work.

Give existing employees the chance to succeed

Somebody leaves your business meaning that you have a new position to fill; the first thought that comes to mind is to start searching for a new employee from the outside. However, one of your employees has had an interest in that role for some time and does have the potential to progress into that position; Upskilling your team means that you save time on hunting for new employees and also keep staff retention.

Staff that are lacking motivation, feeling undervalued or as though they aren’t progressing need a form of motivation to improve morale – providing them with the opportunity to acquire a great qualification can have a huge impact on their work satisfaction, and as a result, on your staff retention.

How 360 Apprenticeships can help

 As we work in partnership with local and nationally recognised training providers graded 1 and 2 by Ofsted, you know that we are able to deliver the best upskill training for your team. Depending on the needs of your business, our training providers will ensure that you staff are given the best training and upskilled to their full potential.

For information on upskilling and the qualifications we offer fill out the details below and a member of our team will be in contact to discuss.

The AAT Level 4 Professional Diploma covers a wide range of the key elements central to the accounting and finance sector.

This qualification allows a candidate to learn the skills needed to draft financial statements, to manage budgets and evaluate financial performance. As the Level 4 qualification is for acquiring intermediate knowledge, the candidate will need to have completed the AAT Level 3 qualification, however if they have a similar equivalent qualification this could be taken into consideration.

The course offers the chance to specialise in subjects such as tax, credit control and auditing, and includes units in:

  • Management Accounting: Budgeting
  • Management Accounting: Decision & Control
  • Financial Statements of Limited Companies
  • Business Tax
  • Personal Tax

Upon completion, your staff member will be fully qualified as an Accounting Technician and have gained a Level 4 Professional Diploma in Accounting and a Level 4 Diploma in Business Skills.

This qualification would be ideal for companies looking to promote a member of staff (for example, to a Finance Officer role) or give them the opportunity to take on more finance-based tasks.

Our client is the only training provider to deliver this course as they have the highest success rates of candidates beginning and completing the qualification and are an excellent Grade 1 Training Provider.

For this qualification they are in partnership with Grant Thornton, a leading firm in the sector who offer business consultancy and financial services. Their reputation and commercial insight is second to none, which makes them the ideal partner for this qualification.

This qualification is a great way to improve leadership skills through the use of more ‘real world’ experience based training, tailored to the individual’s learning objectives. Every candidate is given a mentor from Grant Thornton to support development. The candidate is also given the opportunity to shadow a professional from the firm, giving them an insight into actual industry practice and the ability to make valuable contacts.

This course enhances skills in:

  • Financial Accounting and Reporting
  • Audit and Assurance
  • Management Accounting
  • Governance, Risk and Control
  • Strategic Business Management
  • Business Insight
  • Taxation

This course is set up perfectly to benefit employees working in Financial Accountant, Management Accountant, Tax Accountant, Financial Analyst, Internal Auditor and External Auditor or Management Consultant roles.

Candidates must have 5 A-C GCSE’s or equivalent. Those with a Level 4 qualification in Accounting may receive credits toward this apprenticeship.

This is the perfect qualification for anyone looking to give their member of staff the opportunity to progress to roles such as Supervisor, Office Manager, Administration Team Leader and Business Development Executive or to simply build on their knowledge and expertise in the sector. The qualification is flexible in order to adapt to changing needs for employers and learners.


The course includes optional modules in the principles of customer service, marketing, e-business, project management, and finance.


Training may include:

  • Managing events, information systems, budgets and professional development
  • Designing business processes and optimising the use of technology in the workplace
  • Analysing culture and ethics in a business
  • Encouraging team learning and development Managing individual and team performance
  • Developing working relationships with stakeholders
  • Learning the principles of business strategic planning and development

It is recommended that the learner has completed Level 2 and 3 as a foundation for their knowledge; however there can be exceptions for learners with two years experience in the field.


This qualification is great for someone looking to improve their leadership skills in the digital sector and employers looking to improve digital processes in their business through management.


Upon completion this course can lead to roles such as Divisional Managers, Operations Managers, Regional Managers, Specialist Managers and Leaders influencing digital processes and implementing digital transformation.

The course focuses on key areas such as:

  • Strategic planning
  • Managing resources
  • Commercial awareness
  • Change management
  • Talent and performance management
  • Critical analysis
  • Care for customer experience 

To begin this qualification the candidate must be in a managerial or team leader position.

This course will give the learner the ability to become a successful data analyst learning all techniques and knowledge associated with the methods and processing of data. The course also includes elements of database design, implementation and maintenance, understanding customer requirements and quality checking of data.

The units in the qualification consist of:

  • BCS Level 4 Certificate in Data Analysis Tools
  • BCS Level 4 Certificate in Data Analysis Concepts (Part 1 and 2)
  • Dell EMC Data Science Associate
  • Project Management & Communication in Business
  • External Assessment, Synoptic Project and Overview

This course can lead to roles such as Data Analyst, Data Architect, Data Scientist, Business Analyst, Data Manager, Data Modeller or Data Engineer and is a great way to improve workplace data analysis for existing staff.

The duration of this qualification is around 18 months and the candidate must have a Level 3 diploma to begin.

The HR Support Level 3 qualification is a great opportunity for someone looking to progress to roles such as HR Advisor, HR Assistant or HR Administrator. It is also the ideal course for a company to train an existing employee in the Human Resources area to expand the skillset of the organisation.

The course includes (but is not limited to) developing skills in people management, customer service, recruitment practices and knowledge of HR in business.

Upon completion of the course the candidate will have the grounding to apply to apply for Associate Membership of the CIPD (Chartered Institute of Personnel and Development).

The requirement for undertaking the qualification is for the learner to have 5 A-C GCSEs including English and Maths – or equivalent qualifications. Personal requirements for the learner include having excellent communication and influencing skills, some experience in HR and the ability to work well under pressure. The course duration is around 16 months.

The HR Consultant / Partner Level 5 course is a great opportunity for someone looking to progress to roles in HR Consultancy or becoming a HR Business Partner. For businesses this is a great qualification to up-skill an existing worker to become head of HR in the company. The programme has been created by CIPD (Chartered Institution of Personnel and Development) and AVADO to ensure its quality in the sector.

This qualification will give the candidate the knowledge and abilities to master skills in giving tailored advice to businesses on application of HR policies and processes, HR contribution to projects, insights provision through the use of HR/ Business data.

This qualification will enable the learner to give advice in a number of HR areas including Resourcing, Organisational Development and HR Operations.

To undertake the programme the candidate must have adequate experience in the HR industry and be in a HR management or consultant position.

This qualification is accredited by the Chartered Insurance Institute, meaning this is the ideal qualification for a candidate looking to advance in the insurance industry.

The level 2 qualification includes a mandatory unit (IF1) in Insurance, Legal and Regulatory. At Level 3 the candidate can choose one of the below units depending which area they choose to go into:

  • IF2 – General insurance business
  • IF3 – Insurance underwriting process
  • IF4 – Insurance claims handling process
  • IF5 – Motor insurance products
  • IF6 – Household insurance products
  • IF7 – Healthcare insurance products
  • IF8 – Packaged commercial insurances
  • IF9 – Customer service in insurance

Other training may include:

  • Negotiating and agreeing on insurance cover on the behalf of clients
  • Building rapport and managing relationships with clients
  • Determining and evaluating clients’ insurance requirements for tailored policies
  • Determining and reporting trends in insurance, making recommendations for business development
  • Carrying out initial assessments and investigating complex insurance claims

The candidate will receive support and monthly meetings from a tutor with industry experience. The tutor is also contactable by telephone or email to help with any queries throughout the qualification, with regular telephone and email contact from the training provider.

This course gives the foundation for learners to progress into roles such as insurance broker, insurance claims handler and underwriting technician, if the candidate progresses onto the Level 4 qualification they will learn all the skills to progress into team leader and manager roles.

Candidates must have a GCSE C or above in Maths and English or equivalent. Level 3 Qualifications require a year’s experience in the industry or sufficient knowledge in finance.

This qualification is ideal for someone wanting to learn how to design, install, maintain and support communication networks within an organisation or between companies, with a focus on maximising usability and performance for users.

Training includes ensuring the candidate’s understanding of:

  • Network configuration
  • Cloud
  • Network administration and monitoring tools
  • Giving technical advice and guidance

This role is ideal for someone looking to progress to roles such as
Network Technician, IT Support Engineer, Network Engineer, Junior IT Service Desk Analyst, Systems Engineer or Network Administrator.

To begin this course the candidate must have completed the Level 3 Infrastructure Technician course or have obtained a similar qualification.

Effective, well-trained management has a huge effect on the efficiency and performance of all businesses, making it one of the best qualifications to use to up-skill and invest in existing staff. The course also allows existing managers to improve strategies in the competitive business environment, core leadership abilities and strategic planning skills. 

This qualification will give a candidate the opportunity to progress to a management role and opportunity to further their training to a Level 6 Management qualification.

The course includes:

  • Personal leadership mentor
  • Five-factor personality profiling
  • Development of personal leadership development plan
  • Personal leadership development blog
  • Access to exclusive leadership community forum
  • Regular online chat sessions with other leaders
  • Regular one-to-ones with your mentor
  • Video insights from your mentor
  • Automatic progress tracking
  • Suggested reading
  • Online submission of assessment materials

The qualification takes between six and eighteen months to complete depending on pace of study. In order to begin the qualification the learner must have experience in a middle management role or a relevant qualification. The candidate must be aiming towards leadership of a large area of an organization or business unit.

The Mortgage Advisor qualification is accredited by the London Institute of Banking and Finance, this confirms the quality of the qualification, providing the learner with all the skills necessary to progress into roles such as Mortgage Advisor, Mortgage Broker, various other roles in the Mortgage sector and the foundation to progress onto a higher qualification to gain the skills necessary to be a manager or supervisor in this sector.

This qualification gives learners the confidence to explain complex issues to help people navigate through the financial aspects and regulations in buying a new home.

At level 2 the candidate will have the choice of undertaking either the CII CF1 unit in UK financial services, regulations, and ethics or the London Institute of Banking and Finance CeMAP1 certificates depending on their chosen career path.

At Level 3 the candidate can choose either CII CF6 Mortgage Advice unit certificate or the London Institute of Banking and Finance CeMAP 2 & 3 qualifications.

Other training may include:

  • Liaising with customers, estate agents, and solicitors to progress applications
  • Converting leads into sales prospects
  • Building up a strong knowledge of the mortgage market and products
  • Interacting with clients via email, telephone and ‘meet and greet’ duties

The candidate will receive support and monthly meetings from a tutor with industry experience. The tutor is also contactable by telephone or email to help with any queries throughout the qualification, with regular telephone and email contact from the training provider.

To undertake the Level 2 qualification a candidate must have a GCSE C or above in Maths and English or equivalent. Level 3 Qualifications require a year’s experience in the industry or sufficient adaptable knowledge in finance.

The Project Management qualification gives learners the knowledge and experience to organize projects of various sizes with confidence. Upon completion the learner will have the skills necessary to acquire new project management opportunities.

The course will include:

  • Communicating with stakeholders to understand their needs
  • Learning about effective leadership styles and qualities
  • Managing your budgets and resources
  • Producing and directing projects with an emphasis on quality

To undertake this course the candidate must have approximately two years of experience in the project management sector, as it is a great qualification to improve skills in facilitating projects across various industries.

This qualification is the perfect fit for someone currently in a software development role looking to enhance abilities and gain a higher qualification in the subject area in order gain the technical skills to become a website builder, software designer or developer.

The training will include:

  • Understanding advanced Java or C#
  • Understanding test driven development
  • Understanding algorithms
  • Developing Web applications
  • Working with data communications and network security

Upon completion the candidate will receive Software Developer Level 4 Diploma and BCS Systems Development Essentials Qualification. The duration of this course is between 18 and 24 months.

To undertake this qualification the learner must have completed a Level 3 Software Developer qualification or equivalent and must not hold a qualification higher or equal to this qualification.